GK
Gretha K
1 reviews | Active since Dec 2011
15 Mar 2016, 14:37
***** ON MY ACCOUNT
I REALISED IN FRBRUARY THAT THERE WHERE HIGHT AMOUNTS CHARGED TO MY ACCOUNT EVEN THOUGH I NO LONGER USE ANY CELL C DEVICE ONLY USE VODACOM. THEN I STARTED INVESTIGATING AND SINCE NO ONE HAS BEEN ABLE TO ASSIST ME, KEEP TELLING ME THAT THEY WILL CALL ME BACK TO ASSIST SINCE THEN NOTHING HAS HAPPENED. <br>
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
15 Mar 2016, 14:43Hello grethak,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Cell C's reply15 Mar 2016, 14:43
Official
Hello grethak,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN