***** LINE

<p>I highly doubt that anyone at Cell C has a knowledge of what is happening or which protocols to follow as I keep being transferred from pillar to post. I have been calling Cell C for the past two months informing them that I have not done or requested for an upgrade as advised by a consultant when I called in to cancel my contract. I have been very patient with Cell C but I have now reached a point where I am disgusted and infuriated. Having to deal with *********** consultants and managers who are no better who always promise to call me but to date I have never received a call regarding this ***** line. I have never taken an iPhone with you guys and at this rate I will NEVER take another contract with Cell C and I will always advice my family and friends. I need someone to get to the bottom of this ASAP as I fail to understand how an upgrade was done in my absentia. So you guys give out our confidential information to every Tom,**** and Harry? Im really worried if our information is at everyones disposal. What is the point of a security check? Can someone get to the bottom of this and I need to be reimbursed for the funds that went off my account for this ***** line. I somehow hope that someone does attend to my matter ASAP or am I just praying for miracles as I have received such a poor standard of customer engagement on every level and still resolution is absent on every interaction. Just to sum up my frustration I think Cell C is the WORST CELLULAR NETWORK IN SOUTH AFRICA and I will be sure to spread the word! #CellCMustFall</p>