***** investigation not a priority

I am disgusted with the way that Cell handles ***** investigations.<br> <br> I have 2 contracts with them for data, none of which I have been using for years, and each month they deduct money from my bank account for data used during the month. I have reported this to them at the beginning of the year and to date I have not been contacted by them to give me a progress report or anything.<br> <br> Each and every month money is deducted while I do not own a Cell C sim card any more. What can I do to speed up the process, I am being ****** on a monthly basis by these people.<br> <br> They just don't care about the consumer!