DC
Darren C

1 reviews | Active since Jan 2021

19 Jan 2021, 12:15

***** from CellC Fiber

I have been having a problem with CellC Fiber since the first month of signing up with CellC Fiber, they have been taking money from me and when I call in to try and resolve this issue I do not get any assistance, CellC keeps saying that a ticket has been logged and when I call regarding feedback I do not get any assistance, CellC is now owing me money which I have been promised to get over the past 2 months but I am not getting assistance from anyone!!!! The call center agents and management is totally useless and I am not happy with the level of service, CellC is busy with ***** and Theft and this matter will be taken further if not resolved by the end of this week, I will also be putting a stop to my debit orders.

0
Replies (2)
Cell C
Cell C's reply19 Jan 2021, 13:32
Official
Good day Darren 

Thank you for contacting us. 

We will look into this matter and revert to you. Apologies for any inconvenience. 

^NT 

Best regards,

Cell C
Cell C's reply19 Jan 2021, 13:33
Official
Good day Darren

Thank you for contacting us. 

Please send us a reference number, Cell C account number/ID and an alternative contact number to ***.

^NT

Best regards,