TR
Tamiee R

1 reviews | Active since Dec 2018

13 Mar 2019, 16:15

***** ***** ***** with cell c

Hellopeter MENU cell c contract ***** A review of Cell C by Tamiee R on 19 Dec 2018 Share Comment Report cell c contract ***** i went to cell c savannah mall in sept to open up a contract i chose a fone was helped ...was clear im not interested in other services they were offering ....ok time went by and i was suprised why no debits were taken and i got a shock that my services were cancelled om further inquiry with customer care i found out that the people from cell c savannah commited ***** with my account and i was paying for 3 different contracts ontop of that it was by luck that they captured wrong banking details or i would have never noticed .now the people at the store dont want to help and the manager is never available to talk, i keep paying for services i didnt ask for or use, moreover other services i dont even have ...i dont know who i must go to to sort out this matter or maybe go the legal route i dont know ,called legal no answer , emailed to escalations email adress doesnt work, I was told that its all resolved as i payed off the amount for the fone and im off the network.

Now 3months down the line i receive a call from lawyers saying that im owing money to cell c.... How because i dont have a contract from cell c anymore and i was told that my account is settled and i am not owing any money.

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Replies (1)
Cell C
Cell C's reply14 Mar 2019, 07:03
Official
Thank you for letting us know. We are against any form of ******* activity as such we will investigate the matter and contact you with feedback. 
 
Regards 
DA