FM
Fathima M

1 reviews | Active since Sept 2018

25 Sept 2018, 22:05

***** ***** *****

Last Friday a contract was taken out on my name at cell c ballito junction. All documents were **** and had my ID no. And address. Pay slip , bank statement was all made up. Apparently the security check was 100% , still wondering how, when the ********** employment details and the banking details didn’t match mine. Neither did she provide legit contact details. From what I have noticed the signatures looked different. How did the contract get approved and she received a Samsung note 9 within minutes? Plus the sales person said he has camera footage but I didn’t get to see it, I’m still waiting for their ***** department to give me a call.

0
Replies (2)
Cell C
Cell C's reply26 Sept 2018, 08:06
Official

Good morning Fathima

You have come through to the correct platform for assistance and a resolution will be provided. One of our team members will liaise with our ***** department and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply26 Sept 2018, 11:57
Official

As per communication with Danielle, kindly forward the required documents to conclude the investigation.

Regards

Cell C | PN