LK
Lisa K

1 reviews | Active since May 2016

04 Jan 2021, 13:21

*****!!! *****!!! *****!!!

On the 10th Feb & 18 MARCH again!!! I wrote a review about Cell C, there is a ***** account showing on my ITC, I spoke to many customer service agents at Cell C who confirmed I had no such an account and I must send an affidavit I did that and since did not receive any feedback, few days later I received a statement from Cell C **********ly back dating an account that came out of nowhere. RECEIVED IN 2020 THE Date on the statement was NOV 2018 I have never received any statements before I was reassured that there was no such account on my profile at Cell C numerous times, to my surprise all of a sudden I receive this after I sent the affidavit . I have been sending emails querying this, asking for them to supply proof, a contract anything that shows I took out this so called account, no response. Now I have a NIBLE account on my credit record with a CURRENT BALANCE Of R 2 569???? I NEED ANSWERS, I NEED PROOF, I AM TAKING THIS FURTHER

Everytime I write a review I am told I will be helped but I am never helped, so dont patronize me and help!!

https://www.hellopeter.com/cell-c/reviews/cell-c-**********ly-handed-me-over-for-an-account-that-is-not-mine-***

https://www.hellopeter.com/cell-c/reviews/cell-c-service-is-the-worst-***

0
Replies (4)
Cell C
Cell C's reply04 Jan 2021, 14:20
Official
Hi Lisa

We have forwarded this matter for further assistance, do expect communication.

^PN

LK
Lisa K's update12 Jan 2021, 09:47
Reviewer Update
I am still waiting for someone to contact me!!!!
LK
Lisa K's update12 Jan 2021, 15:07
Reviewer Update
PROOF OF WHAT PAYMENT???? DID YOU NOT READ MY COMPLAINT?? I DO NOT HAVE ANY ACCOUNT. I WANT PROOF OF THIS SO CALLED ACCOUNT, SEND ME THE CONTRACT, SEND ME WHERE I SIGNED FOR THE CONTRACT THAT WAS HANDED OVER PLEASE
LK
Lisa K's update15 Jan 2021, 15:18
Reviewer Update
I am still waiting for even a call or sms, any contact??? I have not even been contacted once?? Why can you not provide proof of this account you claim I have?