AS
Adonia S

1 reviews | Active since Jan 2016

20 Apr 2020, 12:12

***** Department

I also have the same issue a contract was opened on the 20th of March 2020 just before lockdown. Strangely no credit Inquiry was done via Transunion I would have picked it up and just this Saturday morning 18 April an sms came from Transunion saying an account has been added to my profile, and I was shocked already an installment of close to 700 towards Cell C. I'm trying to get hold of the ***** department without success please help me to catch this ********, since January he has been trying to use my ID **********ly and now they have succeeded. Cell C please help me to cancel this contract

0
Replies (5)
Cell C
Cell C's reply20 Apr 2020, 13:41
Official
Hi Dons

You have come through to the correct platform for assistance. Do expect a call.

^PN

AS
Adonia S's update24 Apr 2020, 08:55
Reviewer Update
Hi the requested files were sent please let me know of the update
AS
Adonia S's update30 Apr 2020, 11:20
Reviewer Update
Hi the requested files were sent please let me know of the update
AS
Adonia S's update31 May 2020, 13:03
Reviewer Update
Additionally until today i haven't received feedback on the documents i sent to cellc and again an amount of R 419 was added to the account implying the monthly installment is now R1106 and this is being taken from my account putting into a negative status. Are you Cell C doing anything to rectify this issue?
AS
Adonia S's update26 Jun 2020, 10:22
Reviewer Update
Dear Cell C
This is a follow up to the case I reported about 3 months ago.
I'm getting numerous calls from Cellc on my MTN line, also they are calling my wife, which i'm not sure where they got those numbers from? to settle my surprisingly account with Cell C, this is wrong i never app**** for this account to be opened. So please contact your accounts department.
I'm raising this to the consumer protections services. This needs to be stopped immediately!!!