MK
Mahlatse K

1 reviews | Active since Jul 2015

19 Jan 2016, 16:35

***** case

In 2015 April i went to cell c store in savannah mall polokwane and I was told I have 2 additional contracts that I was not aware of, I filed a ***** case with cell c and I was cleared of, but there were debit orders that were debited out of my account. I asked for the reversal of those debits and I got only R2500.00 back in August the 07th 2015. My reference no is mw132015. Even today I have not received all of my money back. I tried being patient with Michael and every time I call him,he says I will call you back with feedback and he never did. I am frustrated.

0
Replies (2)
Cell C
Cell C's reply20 Jan 2016, 07:19
Official
Hello Hlatse.....,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you during the course of the day and assist with this matter.

Regards
Cell C | PN

Best regards,

MK
Mahlatse K's update21 Jun 2016, 04:09
Reviewer Update

I am still waiting to be contacted with a reply on this matter. Lungile called and asked for my bank statement and she has not returned to me with a resolution. I want my money. This is dragging far too long. I need assistance.