***** cancellation

I realized that someone opened an account under my name with cell c and immediately called the retention department where I spoke to Mlungisi, who advised me to call the ***** department on ********** 259. the line was non-existent and I had to call them back and got hold of Siboniso who advised me to call CCD department to cancel the order, but as expected the transfer didn't get through. I then called for the third time to the retention department to be transferred to the legal department and still I couldn't get through.

I then went to the Centurion Mall to get assistance at the Cell C branch. I spoke to a lady by the name of Vivian, who called her manager Dean Van Niekerk, who was as useless as a bag of sand in the desert. He advised me get an affidavit from the police confirming that the account isn't mine.

I believe the error is with Cell C and that I have brought it to their attention and to be expected to go to the police and take time out of my schedule to resolve this is really unnecessary and uncalled for.

The only thing I want is to get this resolved without any further steps from my side.