***** by CellC

I do not believe how CellC can rob people with nothing.I head a contract for a router for two years. When my contract ended in early February 2021 CellC offered me to continue new contract upgrade that was to say was not going to terminate the contact and they emailed me a new contract for R149 . Getting the same 10G for day and 10G night for R149 while was paying R250 in my old previous package. Just a week after i accepted the package mid February my network was off.Calling them they told me was arrears. The amount accumulated to R700 for that one month arrears and they provided me with the banking details and i asked them how can you offer a new or contract to a person with arrears and mind you this arrear was for R250 and accumulated to R700 for that one month with fees for that and fees for that with all their strokes . Went to pay that R700 on the 6 of March 2021 and still my network was off with decorating data. When to bayside branch and showed them the proof of payment and it was sent to financial section as CellC could not locate my payment. But the account i used was correct with the ref no they gave me which anyway is my contract number. I told them when they could not see my payment they must close my account. They told me that i can only close my account once payment received. I gave them the chance for them to escalate and no one said anything and the cellc at bayside mall sent them all requested information and my proof of payment.On the 6th of April i call them wanting to found out if payment received , they indicated that they have received the payment and asking them did you close my account as i requested. Answer is no because you are now owing this months data.How so because as soon as they said i must pay R700 i did who fault the payment was missing in their departments.And i am not using their service all and all i am doing is paying for stories after stories.I will not pay a cent this time I requested for my contract to be close in March 2021.And the money that they are busy building i am not paying and wasting my airtime calling them because even their network is off cant not make free calls .This service provider is ***** people. I am going to expose it after this i am doing on TV.Watch and see.And should my account stay open coming to their heard office in the airport i see they have moved from platterkloop.CellC really disappointed .And i have been hearing stories around me and i will not leave you.I have deal with about 7 Agents giving a runner round and the team leader or manager Nompilo still tell me i ow them for this month payment and also for May as they add their bills on the 6th of each month.I told them they must go listen to my recording and see when presenting my R700 proof of payment told them to close my account .I wnt those recordings .You will not rest with this one