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MQ
Mphumzi Q

1 reviews | Active since Mar 2017

31 Jan 2023, 16:00

***** at Cell C.

Cell C staff opened an account using my details and when following up with them they manage to trace it and close the account. The problem I'm now facing is my ID number is being compromised and every time when opening an account or anything using my ID I'm told that I'm blacklisted and my ID is flagged, It's been years of trying to solve this issue until to date Cell C haven't solved my issue, I called and send emails with no response. I even now lose the application for Bond application because of this frustrating issue.

0
Replies (5)
Cell C
Cell C's reply31 Jan 2023, 17:43
Official
Good day Mphumzi

Thank you for contacting us. 

The matter will be investigated and rectified. Please private message us your ID/reference number. 

^NT
MQ
Mphumzi Q's update31 Jan 2023, 17:59
Reviewer Update
I sent you a private message, I hope I will hear from you soonest. I need my ID to be cleared from all credit bureaus, I'm tired of being a victim of ***** and risking our identity to the **********.
Cell C
Cell C's reply31 Jan 2023, 18:13
Official
Thank you. We will revert to you. 

^NT
MQ
Mphumzi Q's update02 Feb 2023, 10:58
Reviewer Update
Good morning, when can I expect positive feedback from my query? I need feedback as I cannot do anything without my ID being cleared.
MQ
Mphumzi Q's update02 Feb 2023, 11:51
Reviewer Update
thank you.