SM
Sandile M

1 reviews | Active since Aug 2014

04 Feb 2019, 12:35

***** at Cell C

in October last year 2 cell phone contracts were opened up in my name all the way in Petermaritzburg(I'm from Cape town). The way i found out is that a debt collector called me to ask when ill be making payment. I went to the Cell C store and when querying the call i got from the debt collector regarding an account i don't have with them i was told actually there's 2 contracts both opened the same day. I've logged a case of *****. This is the second week I've been following up everyday. in the meantime the "Nu Debt" debt collector is calling atleast twice a day and refuse to stop calling even thou I've told them of this *****. Can someone please get a hold of me to sort this all out. The next task being to clear my name at the credit bureau.

0
Replies (2)
Cell C
Cell C's reply04 Feb 2019, 13:02
Official
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
 
One of our consultants will contact you and assist with this matter.
 
Regards
Cell C | PN 

Best regards,

SM
Sandile M's update18 Feb 2019, 08:57
Reviewer Update
Hi there, Its been 2 weeks, I've emailed ********** and no feedback, please advise.