nM
nannette M
1 reviews | Active since Mar 2020
28 Jul 2020, 14:13
***** AND TAKING MONEY FROM MY BANK ACCOUNT *******LY
i HAVE BEEN A CLIENT OF CELL C FOR ALMOST 20 YEARS- HAVE HAD MANY CONTRACTS. OVER THE LAST 2 YEARS WITH HUSBAND BEING MEDICALLY BOARD I MIGRATED ALL MY ACCOUNTS INTO ONE. MUCH TO MY SURPRISE WHAT WITH THIS COVID 19 i HAD TO KEEP A CLOSE EYE ON MY ACCOUNT ONLY TO FIND THE FOLLOWING
CELL C HAVE BEEN TAKING MONEY FROM MY ACCOUNT *****ANTLY FOR THE PAST 2 YEARS. AND TODAY i LOOKED AT MY BANK STATEMENT THEY HAVE DONE IT AGAIN. TAKEN R5486. FROM MY ACCOUNT IN 4 DIFFERED DEBIT ORDER OF R1259.,68 EACH
WHAT THE HELL DOES CELL C THINK THEY ARE DOING. I AM NOW GOING TO DO A ***** CASE AGAINST CELL C.
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Replies (3)0
Replies (3)
Cell C's replyOfficial
28 Jul 2020, 14:28Good day Mrs. Muller
Thank you for contacting Cell C.
We have received your review regarding the billing of your account.
We have escalated the matter and our team will be in touch to assist with your query.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the billing of your account.
We have escalated the matter and our team will be in touch to assist with your query.
^NZ
Cell C's reply28 Jul 2020, 14:28
Official
Good day Mrs. Muller
Thank you for contacting Cell C.
We have received your review regarding the billing of your account.
We have escalated the matter and our team will be in touch to assist with your query.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the billing of your account.
We have escalated the matter and our team will be in touch to assist with your query.
^NZ
nM
nannette M's updateReviewer Update
29 Jul 2020, 12:57I would like to thank CELL C for clearing up the money taking out of my account for contracts i did not set up with them.
I truely have not had such a quick response from any company which I have logged on Hello Peter with.
THANK YOU CELL C.
I truely have not had such a quick response from any company which I have logged on Hello Peter with.
THANK YOU CELL C.
nM
nannette M's update29 Jul 2020, 12:57
Reviewer Update
I would like to thank CELL C for clearing up the money taking out of my account for contracts i did not set up with them.
I truely have not had such a quick response from any company which I have logged on Hello Peter with.
THANK YOU CELL C.
I truely have not had such a quick response from any company which I have logged on Hello Peter with.
THANK YOU CELL C.
Cell C's replyOfficial
29 Jul 2020, 16:52Thanks for the awesome review, Nannette! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
^NS
^NS
Cell C's reply29 Jul 2020, 16:52
Official
Thanks for the awesome review, Nannette! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
^NS
^NS