***** and disgusting service

I have had numerous problems with Cell C and my contract,They debit my account for more than the amount as stated therby putting me in overdraft.I even gave them proof of payment and they lost my payment and disconnected my phone,After numerous messages on Hello Peter they re-instated my phone.This month I paid my account via Nedbank for the amount of R 140.00 as per the contract.Now they say I am in arrears for R 69.00 as I don' use the internet.Because of Cell C I had to change my bank account details as they were debiting more than my amount.Now they say should I not make the payment then my account will be subject to further internal collections. Please explain to me how the flippy hell you are going to do this. I did phone ICASA and explained to them the whole situation with Cell C.You have 2 days to reply to this message then I take it further with ICASA as I have had enough with Cell C and the staff.

This is the most horrible network anyone should have.