***** and Appalling service

<p>On the 16th my sim card lost network and upon contacting the call centre, I was advised to get a new sim. On the 17-03-2017 I bought a sim card at Cell C Eyethu mall in Stratford Orange farm . I made the sim swap over the call centre on the same day and it was working till Monday when I wanted to activate a self service pin. I call at 13:11 and the consultant I spoke to deactivated the sim from the network. </p> <p> </p> <p>I went to the store today and the guy that sold me the sim denied selling it to me and told me the sim is registered under someone else which to me it's *****!</p> <p> </p> <p>It's been years since I was using the same number. I'm really disappointed with the level of service I received from even supervisors. If the matter is not resolved I'm a taking it to ICASA.</p> <p>the number in question ********** </p>