***** advertising

I'm taking time to express my disappointments and bad horrible customer service in such a huge useless brand that I trusted for more than 5yrs with my monies and world class customer service and customer experience and all I got in the past years is just bad service in this financial industry that has Acts that are put in place by the FSB to be practiced by such huge companies like this useless brand and Cell C as a telecommunications company is failing me in a huge way and I guarantee you that you skating on thin ICE because all of your consultants that have assistant me on your 140 they really don't know what is TCF. Upgraded all of my contracts in May, 2 P30 lite that was supposed to be loaded with 20gig for 3 months as a promotional package and was alerted that it will be loaded as soon as my old contract expires and my new package is loaded and my *** number the 20gig is not loaded and when my wife calls into your call center using her *** number she was transferred from Pillar to post all of your consultants were just not willing to assist they all just passing the bug and whats sad is I'm on my 4th tear of my contract with cell c, meaning I have paid more than R50k to cell c for your consultants not know that I'm a paying customer that deserves to be treated with dignity and respect not because TCF states that all customers are needs to be treated fairly but because many individuals in South Africa are unemployed and many out there can do better than individuals that are currently working under your brand because those individuals that I've dealt with under Cell C as a brand are really doing a great job in dragging your business, brand and your name into disrepute JUST WONDER IF CELL C'S CEO WILL BE HAPPY IF THE TREAT YOUR CLOSE FAMILY THE WAY YOUR STAFF TREATS US AS YOUR CUSTOMERS OR MAYBE MISREPRESENTING YOUR MARKETING STRATEGY AND IF YOU WON'T BE LOADING MY DATA KINDLY ADVISE SO THAT I KNOW. MR MABUNDA *** ***