sS
sikumalo S

1 reviews | Active since Jul 2011

16 Dec 2022, 06:30

***** account in my name

***** was done with my account someone upgraded and it wasn't me, you open the case and investigated and closed it. Now I want to take a phone using a contract you not allowing me too they keep on saying ut shows that I am owing you please let me know what is the reason behind it ? The last time I checked I was cleared?

0
Replies (2)
Cell C
Cell C's reply16 Dec 2022, 11:18
Official
Good day Sizo

Thank you for contacting us. 

We sincerly apologise for any inconvenience. Do you perhaps a reference number that we can use to follow up with? 

^NT
Cell C
Cell C's reply16 Dec 2022, 11:29
Official
Dear Sizo K,

Thank you for contacting Cell C.

We apologize for the inconvinace caused. We have escalated your query to our Team, we will be in touch to further assist.
 
Regards
 ^TM