1 reviews | Active since Aug 2018
***** account
my mom who is a pension requested assistance from the Durban office, she was treated so badly, her i.d was used **********ly to open an account at Cell C. she queried her grievance with Roland Archary, he gave her a ref. no and informed her to return after two weeks. she returns to the store and while she is talking to him, he walks out of the office. No one is willing to return her call or assist to remove her details from ITC.
Good afternoon Barbara
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Good afternoon Barbara
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Thabisile could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Thabisile could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
As per feedback, Bruno is handling this matter and will ensure that it is sorted.
Regards
Cell C | PN
Best regards,
As per feedback, Bruno is handling this matter and will ensure that it is sorted.
Regards
Cell C | PN
Best regards,