CK
Charmaine K
1 reviews | Active since May 2022
18 May 2022, 16:48
*****
Signed for new contract end of March for a Samsung galaxy s22 however a Sim card was delivered first then two days later I received the cellphone with another Sim card. When I enquired with cell they told me the first sum card for a 30 G which I told them I never signed up for or requested that Sim card for Data only for a Samsung phone. The debited me for that Sim card that I didn't sign up for . I was told to go to the police station to make an affidavit and send it to their ***** line which this no guarantee as to when this will be canceled . I've been with cell C for 6 years and it's very disappointing 😞 to get this kind of service after being a client for so many years.
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Replies (1)Cell C's replyOfficial
18 May 2022, 17:44Hi Charmaine
Thank you for reaching out.
We are sorry to hear of your mishap .
Please advise , did you sen through the requested documents? if yes please provide the reference number we can follow up on.
^NH
Thank you for reaching out.
We are sorry to hear of your mishap .
Please advise , did you sen through the requested documents? if yes please provide the reference number we can follow up on.
^NH
Cell C's reply18 May 2022, 17:44
Official
Hi Charmaine
Thank you for reaching out.
We are sorry to hear of your mishap .
Please advise , did you sen through the requested documents? if yes please provide the reference number we can follow up on.
^NH
Thank you for reaching out.
We are sorry to hear of your mishap .
Please advise , did you sen through the requested documents? if yes please provide the reference number we can follow up on.
^NH
