MG
Murrel G

1 reviews | Active since Dec 2011

07 Jan 2021, 00:37

*****

A ********** contract has been created using my identity. As soon as I noticed an enquiry on my credit profile on 15 Dec 2020, I immediately contacted Cell C with no response. I have now received a bill for a contract that I did not apply for. I tried to contact Cell C via the numbers listed without any assistacne. This needs to be resolved immediately.

0
Replies (3)
Cell C
Cell C's reply07 Jan 2021, 07:36
Official
Hi Murrel 

Thank you for writing to us. 

Please note that posting on multiple platforms will only delay your feedback. 

Kindly refer to your Twitter post for assistance. 

^MM
MG
Murrel G's update07 Jan 2021, 07:44
Reviewer Update
Please note that I had sent a message on twitter and via email on 15 December which was not responded to, hence the need to write on multiple platforms to raise any sort of response from Cell C.
MG
Murrel G's update12 Jan 2021, 15:16
Reviewer Update
Hello,

I hope that you are well. I have not had feedback regarding this issue. When can I expect to receive a response? Thank you kindly.