MM
Mika M
1 reviews | Active since Apr 2016
08 Oct 2018, 13:43
*****
Last month, I tried obtaining a new contract plan with Cell C Fourways but my application was denied. Later on in September, I was billed R200 and an additional R428 this month. This is absolutely ridiculous, because I don't have a contract plan with them but I am getting billed. Is this how Cell C commits *****? Disgusting!
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
08 Oct 2018, 14:13Thank you for bringing the matter to our attention.
We can confirm that the incorrect activation has been cancelled. Our team will be in touch to address the debits from your bank account. Apologies for the inconvenience caused by this.
Regards
Cell C | DA
Best regards,
Cell C's reply08 Oct 2018, 14:13
Official
Thank you for bringing the matter to our attention.
We can confirm that the incorrect activation has been cancelled. Our team will be in touch to address the debits from your bank account. Apologies for the inconvenience caused by this.
Regards
Cell C | DA
Best regards,
Cell C's replyOfficial
08 Oct 2018, 15:10Theodorah is attending to your query. Feedback will be provided as soon as possible.
Regards
Cell C | DA
Best regards,
Cell C's reply08 Oct 2018, 15:10
Official
Theodorah is attending to your query. Feedback will be provided as soon as possible.
Regards
Cell C | DA
Best regards,
MM
Mika M's updateReviewer Update
18 Oct 2018, 11:50Thank you for getting paid to me. The money was paid back to my account, but if Theodorah's attitude was terrible. Firstly, your company was at fault and you handled this situation badly, especially Theodorah. Really glad I'm not with Cell C
MM
Mika M's update18 Oct 2018, 11:50
Reviewer Update
Thank you for getting paid to me. The money was paid back to my account, but if Theodorah's attitude was terrible. Firstly, your company was at fault and you handled this situation badly, especially Theodorah. Really glad I'm not with Cell C
Cell C's replyOfficial
18 Oct 2018, 13:34You're welcome and thank you for allowing us the opportunity to assist.
Have a great day.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Oct 2018, 13:34
Official
You're welcome and thank you for allowing us the opportunity to assist.
Have a great day.
Regards
Cell C | PN
Best regards,