DW
David W
1 reviews | Active since Oct 2017
09 Oct 2017, 13:48
*****!
For months I’m being charged for subscriptions I NEVER asked for! My bill has jumped 3x its normal amount and cell c will take NO responsibility or provide any refund- this after YEARS of my business. 2 month’s ago Cell c people cancelled the subscriptions yet this month my bill is still 3x more than normal.
Bottom line, cell c is charging me for something (wasp services) I never asked for and won’t even let me cancel it. Pure *****
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
09 Oct 2017, 14:01Good afternoon David
Dial *133*1# to manage your subscription services and block all existing and future content billing.
We'll get a consultant to assist.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Oct 2017, 14:01
Official
Good afternoon David
Dial *133*1# to manage your subscription services and block all existing and future content billing.
We'll get a consultant to assist.
Regards
Cell C | PN
Best regards,
DW
David W's updateReviewer Update
09 Oct 2017, 14:44Just too little too late. 1. Your reps themselves already “cancelled” in store and I’m still getting charged 2. You’ve still charged me thousands of rands for something I never asked for nor used with zero compensation. I.e. you are **********ly benefiting off me. Shame on cell c
DW
David W's update09 Oct 2017, 14:44
Reviewer Update
Just too little too late. 1. Your reps themselves already “cancelled” in store and I’m still getting charged 2. You’ve still charged me thousands of rands for something I never asked for nor used with zero compensation. I.e. you are **********ly benefiting off me. Shame on cell c
Cell C's replyOfficial
10 Oct 2017, 10:55Derrick could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Oct 2017, 10:55
Official
Derrick could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
11 Oct 2017, 11:08Derrick confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply11 Oct 2017, 11:08
Official
Derrick confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,