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<p>I've got an "open line" data contract with Cell C. I did ask them to please cap the line as soon as I used my data as provided per the contract. I then reached this limit this week after which I phoned Cell C in order to buy an additional bundle on top of my normal monthly cap, only to be informed that besides my normal cap I've already used something like another R150's data (at I suppose a very expensive "out of bundle" rate as my normal contract is only R99 month which normally provides me with way more data than I what I need). I then asked how on earth can there be such an additional +-R150 limit set on my account if I never authorized it and specifically asked them to set it cut off as soon as my cap gets reached - after I was informed that this limit was aparentely "system generated"??!! That is just out right ***** in my opinion as surely these limits needs to get authorized by the person who then has to pay the account instead of being generated by the service provider's system??!! What irritates and frustrates me even more is the fact that I then asked the call centre agent, Siphiwe Mashaba, to please get her manager, Mr Mo***eng Maichu, to please call me back in this regard asap (as he wasn't available at the time of my call), but Mr Maichu then never bothered to call me back... what more can I say...</p>