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Ilse R

1 reviews | Active since Sept 2009

12 Apr 2017, 19:25

*****

<p>I called Cell C on the 31 st of March 2017 for an upgrade on an existing prepaid number. The delived a nother sim card to me...I wanted to activate the new sim...whicj was suppose to be linked to my existing number!! Now they told me...it is a total new contract and if I want it linked to my existing number I have to pay R250!!! That was never my request for a new number. But an upgrade from a prepaid to a contract!!!!!!!! I RATE IT 5 STARS FOR MISLEADING COSTUMERS!!!</p>

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Replies (1)
Cell C
Cell C's replyOfficial
13 Apr 2017, 07:22

Hi Ilse

We will listen to the call recordings and assist accordingly. Be assured this will be sorted amicably.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply13 Apr 2017, 07:22
Official

Hi Ilse

We will listen to the call recordings and assist accordingly. Be assured this will be sorted amicably.

Regards

Cell C | PN

Best regards,

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Cell C
Cell C
1.3

1,253 reviews in the last 12 months

Avg reply time51m
Industry rank#32
TrustIndex3.5

48,563 total reviews on Hellopeter

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