AC
Alisha C

1 reviews | Active since Aug 2016

31 Aug 2016, 17:13

***** !!!!

<p>I have been receiving numerous text msgs from a debt collection company called Nudebt saying that I have an overdue account with cell c and if not paid ,it would result in me being blacklisted.Problem is that I do not have a cell c account nor did I ever have one or will ever intend on having one ! I have been calling cell c customer care,legal dept,***** dept but these idiots r so flipper useless.they either never answer,when they do answer can never give me a proper explanation..I have no idea what to do</p>

0
Replies (3)
Cell C
Cell C's reply01 Sept 2016, 07:14
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply01 Sept 2016, 12:58
Official

Palesa could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply06 Sept 2016, 11:16
Official

As per feedback, please forward the required documents to Palesa and she will assist further with this matter.

Regards

Cell C | PN

Best regards,