*****

I received a call from cell c call center agent was told that I qualifying for a new phone, the deal was that I was gonna receive 2 phones for R219 a month plus R200 airtime. I had an existing contract with cell c that has passed 24 months already. I asked the consultant to cancel the old contract. What happened when I was checking my balance it said I owe them R511 and I called their call centre for clarity and I was told that I have 3 contracts with them now, the consultant didn't cancel the contract I asked him to instead he added another 2. I've been calling cell c since the 11/11/15 no one has called me was only given a ref number ***. On the 26/11/15 R511.03 + R323.04 =R834.07 was debited on my account and still no one has called me to clarify this when I call im told that they are working on my case it is still open.