NL
Nicholas L

1 reviews | Active since Feb 2017

01 Feb 2017, 11:58

Fradulent debiting my Bank Account

<p>I noticed late last year that Cell C is *******ly debiting my bank account. I then contacted them and registered my complain, as I have never had a Contract with Cell C, Cell C promised to look into the matter. I then asked my bank to reverse this transactions which they could only reverse one and Cell debited twice the amount in the next month which was November which went through. I have submitted an avidavit, ID copy and Bank Statement to Cell C for them to refund me the amount *******ly debited and still waiting for the resolution. Today I realise that Cell C has again debited twice my account even after registering my complain with them.</p>

0
Replies (4)
Cell C
Cell C's reply01 Feb 2017, 12:12
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply03 Feb 2017, 08:52
Official

Palesa has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

NL
Nicholas L's update18 Jun 2018, 12:03
Reviewer Update
It is really bad that Cell C promises to resolve the matter but never did. I never had a Cellphone or any other account such a company. This is a desperate move from such companies like cell c that invades people's privacy claiming that they are owing them. After I cancel their debt now they are claiming I am owing them.
Cell C
Cell C's reply18 Jun 2018, 15:10
Official

Kindly refer to Danielle's email for further assistance, she could not reach you on your contact number.

Regards

Cell C | PN