EM
Esther M

1 reviews | Active since Mar 2014

26 Oct 2016, 08:03

Forever paying penalty

<p>I have two contracts with Cell c , FOr the month of June i paid late and it was the first time it happened and i phoned them and they said for the first time they wont charge any penalty..ok in September i skiped payment and paid double in August including the penalty and Now they debited my account and still charged penalty FOR WHAT?????</p>

0
Replies (2)
Cell C
Cell C's reply26 Oct 2016, 08:21
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply26 Oct 2016, 09:54
Official

Theodorah has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN