Forcing to to pay on post-paid for a service I can't use due to terrible, unusable quality and speeds

<p>I tried using Cell C LTE option because I am in an area where Telkom just can't provide service. I do actually get decent speeds and connection at times, however it is inconsistent and during 18:00 and 22:00 the signal drops considerably. I have logged numerous queries around this and the best answer I received was "please reboot your router" and the worst being "it's just the load on the network, you'll have to make do".</p> <p> </p> <p>As I use the Internet connection in the evenings for work, this wasn't acceptable so I had to explore alternatives while struggling along.</p> <p> </p> <p>I finally managed to get an option sorted out and cancelled my month to month contract. As I'm on post-paid, there should be no need for a notice period as I logged it before the end of the cycle in February.</p> <p> </p> <p>I was bluntly told that I would have to pay for March and pay the fee again at the end of March, even though the service is not only below minimum performance criteria and I was forced to find an alternative. I now have to pay 2 fees because Cell C not only can't give me the service I'm paying for, but also because they are refusing to be reasonable.</p> <p> </p> <p>If you want to get a Cell C LTE option, while you get decent data packages, I would highly recommend looking at any other alternative. There are no guarantees and if you don't like the speed you get it's clear you're on your own. Also if you do any kind of tests, I strongly suggest testing at peak times to see what you really do get.</p>