DP
Denzil P

1 reviews | Active since Oct 2024

10 Oct 2024, 20:10

Forcing old stock on to customers

Besides cellc and network issues and so on i didn't really have problems and my wife and i have been customers for many years but two weeks ago i had an upgrade which i went to cell c the glen to do and decide to include a huawei watch which i request the latest one and i was told was the GT 4 and unknowingly i went along with it and when i requested a different color they said it would be a very long wait yet just a week later the GT5 was launched . so basically i was just ******* into buying something old to get rid of stock and after contacting the store with the hopes of getting my purchas amendment i was given long stories and told i would get a call back . as a loyal customer to the brand i see that as very unfair treatment and would have expected batter customer service

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Replies (6)
DP
Denzil P's update12 Oct 2024, 14:28
Reviewer Update
I have receivesd a message saying yourl are having a problem contacting the number provided .. We don't seem to be having a probelm communicating this way .. Is the watch going to be exchanged for the new one or can i return and cancel it
DP
Denzil P's update13 Oct 2024, 06:22
Reviewer Update
I can be reached on the very same contract number its not my fault that cell c has horrible network . please can we resolve this issue because i don't have time for this
DP
Denzil P's update13 Oct 2024, 08:08
Reviewer Update
But i don't understand contact me for what .. Are url changing the watching or canceling it simple . now url playing this up and down game to bull**** me
DP
Denzil P's update13 Oct 2024, 14:11
Reviewer Update
No url want to want to move this conversation away from the public eye and give me a sad story . i need a answer of one or two things can i get the new watch or return and cancel the one i have .. Cell c and the sales people said it was the newest on the market which was a lie .. So if you not going to reply with the way forward don't talk to me ill take it up with huawei and who ever else
DP
Denzil P's update13 Oct 2024, 14:15
Reviewer Update
I have complained from the start and its going over weeks to get a out come . the way i look at it is cellc is playing for time to come back to me with a nonsense
DP
Denzil P's update14 Oct 2024, 08:19
Reviewer Update
This is a alternative number
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