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refiloe D

1 reviews | Active since May 2013

10 May 2018, 13:22

FORCED CONTINUATION OF CONTRACT

I have been trying to cancel my contract which was supposed to expire end of April 2018 but it seems like an impossible task. Please I don't want the contract anymore as I am trying to reduce my costs but the call I logged to do so seems to have been ignored. Please help!!

0
Replies (2)
Cell C
Cell C's reply10 May 2018, 14:11
Official

Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.

One of our team members will contact you and assist.

Regards

Cell C | PN

Cell C
Cell C's reply11 May 2018, 15:09
Official

Thabisile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN