sM
silindile M
1 reviews | Active since Jul 2019
15 Aug 2022, 08:39
Force value added by Cell C
My contract ended in May.. and they decided to give me value added services I did not agreed or sign up on. My contact for 2 year is done and now they cancelled my network for something they though I should have and pay them till Jesus comes. This is not the 1st they do this and am not going to take it laying down this time.I even told the lady that called to cancel this service.
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
15 Aug 2022, 09:19Good day Silindile,
Thank you for contacting us.
Your contract was upgraded in March 2022 but there are no billed value added services on the line. The only service activated is Billed Cell C on Call R25 Recurring which is for free. The contract is also suspended due to arrears on the account.
^TN
Thank you for contacting us.
Your contract was upgraded in March 2022 but there are no billed value added services on the line. The only service activated is Billed Cell C on Call R25 Recurring which is for free. The contract is also suspended due to arrears on the account.
^TN
Best regards,
Cell C's reply15 Aug 2022, 09:19
Official
Good day Silindile,
Thank you for contacting us.
Your contract was upgraded in March 2022 but there are no billed value added services on the line. The only service activated is Billed Cell C on Call R25 Recurring which is for free. The contract is also suspended due to arrears on the account.
^TN
Thank you for contacting us.
Your contract was upgraded in March 2022 but there are no billed value added services on the line. The only service activated is Billed Cell C on Call R25 Recurring which is for free. The contract is also suspended due to arrears on the account.
^TN
Best regards,
sM
silindile M's updateReviewer Update
15 Aug 2022, 09:53The areas are for the data that you extended in you own accordance and not my
sM
silindile M's update15 Aug 2022, 09:53
Reviewer Update
The areas are for the data that you extended in you own accordance and not my
Cell C's replyOfficial
15 Aug 2022, 10:10The arrears amounts are for the missed payments for the months of July and June, respectively.
^MP
^MP
Best regards,
Cell C's reply15 Aug 2022, 10:10
Official
The arrears amounts are for the missed payments for the months of July and June, respectively.
^MP
^MP
Best regards,
sM
silindile M's updateReviewer Update
15 Aug 2022, 10:24My contact ended in May. Check my agreement..
sM
silindile M's update15 Aug 2022, 10:24
Reviewer Update
My contact ended in May. Check my agreement..
Cell C's replyOfficial
15 Aug 2022, 12:39Did you submit a cancellation request to have the contract cancelled?
^MP
^MP
Best regards,
Cell C's reply15 Aug 2022, 12:39
Official
Did you submit a cancellation request to have the contract cancelled?
^MP
^MP
Best regards,
sM
silindile M's updateReviewer Update
15 Aug 2022, 12:52Off cause I called cause I had the same issue with my last contact and that why I stand on saying my contact ends in May.. and you are charging me for July and June. Does this make sense. I hope customers see how you operate. So why do you keep on billing me..
sM
silindile M's update15 Aug 2022, 12:52
Reviewer Update
Off cause I called cause I had the same issue with my last contact and that why I stand on saying my contact ends in May.. and you are charging me for July and June. Does this make sense. I hope customers see how you operate. So why do you keep on billing me..
Cell C's replyOfficial
15 Aug 2022, 13:58Our team will be in touch to provide assistance.
^MP
^MP
Best regards,
Cell C's reply15 Aug 2022, 13:58
Official
Our team will be in touch to provide assistance.
^MP
^MP
Best regards,