for two months now cell c has debited way too much

I am so exhausted with cell c service.<br> <br> In June/July our contract finished ***<br> <br> We decided in July to take out a new contract *** which is a top up of R460 pm thats all.<br> <br> After receiving my phone, it did not work for 2 weeks. I had no service because there was no record of it on the system. After going in store numerous occasions the manager at the time managed to sort it out.<br> <br> In August we were charged R860. In September R620<br> <br> After calling and going in store we still do not have answers and have been told it has been escalated and we can expect a call in 2 days. This was on Sunday.<br> <br> The problem here lies with cell c blue route for not being able to do a contract properly. We are not to be charged for the cancelled contract for August and were to only pay R460 pm onwards. <br> <br> We expect to be re imbursed soonest.