TP
Timothy P

1 reviews | Active since Mar 2013

14 Dec 2015, 10:51

Fong Kong Products

It was only last week when I requested to speak to the complaint supervisor.at cell c. Fortunately, I ended up speaking to someone who claimed to be capable of handling complaints, an expert. The device I was complaining about was supposed to be collected on Friday 11 December 2015 as promised by the expert (I am sure she has forgotten all about it). I am still waiting for someone to come and fetch this Fong Kong product called mobile device for replacement/repairs so that I can take pictures and send festive wishes to my family. You are indeed making me feel like purchasing a device from your franchise was a very bad choice, if this Flippin device is not collected today please send me a settlement statement and I want no excuses. I am the one who is wrong. I am the one that was looking for Communication Solutions, you Embarrassed me Cell C. This device has been off for the past week. Where is the service that you are providing to your clients. The power that you think is in my hands is ****** embarrassing that I wish i never had it.. I am full of shame. You shamed me.

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Replies (1)
Cell C
Cell C's reply14 Dec 2015, 11:04
Official
Hello meter,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN