Follow up on: How long is 48 hours for Cell C fiber issue.

So this is a follow up on my previous **** rating of Cell C. So after my complaint on HelloPeter Cell C phoned me and stated the problem is with billing, where it has been for the past 2 weeks, and that admin has responded and it is in dispute cause they need to reach the person whom installed my router. How it can take 2 weeks to make a phone call to a person is beyond me but anyway. My problem now is this: Cell C know about the issue, they know about the dispute it is even listed on their system but still they go and deduct the money for the fiber from 25th to 31st August from my account... What on earth is wrong with you Cell C??? How long does it take to contact one of your own people and why deduct money when you know it has been in a dispute for more than 2 weeks??

I'm really starting to doubt Cell C's capabilities to do handle customer complaints and enforcing good business practices. Return my money Cell C cause you are in the wrong.