NM
Nadia M
1 reviews | Active since Jun 2024
31 Aug 2026, 19:09
Flipen frustrated
The services is pathetic honestly can't even make a call ever since that stupid Vo LTE came on its terrible when the hell with they change to something better that we can actually call other people and not have any interpretations. This is getting to me and yes I rather take my number and change to someone else then staying with cellc and getting **** services
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Replies (1)
Cell C's replyOfficial
31 Aug 2026, 19:16Dear Nadia Munsamy,
Thank you for getting in touch with us.
We sincerely apologise to hear about the poor calling experience you have been having. We understand how frustrating it can be when you’re unable to make calls properly, especially when you rely on the service to stay connected. This is certainly not the service we aim to provide.
If the issue started after VoLTE was enabled, we recommend switching VoLTE off temporarily and setting your preferred mobile network mode to 3G. Once this is done, please restart your device and test making a call again. This will help determine whether the issue is related to the VoLTE service or the network connection on the device.
You can also try manually selecting the Cell C network under your network settings, then restart the device and test again. If the issue continues after these steps, we’ll assist with further troubleshooting.
We will also reach out to you via Direct Message to follow up on the matter and ensure that we work towards getting the issue resolved for you.
Regards,
Cell C | MMa
Thank you for getting in touch with us.
We sincerely apologise to hear about the poor calling experience you have been having. We understand how frustrating it can be when you’re unable to make calls properly, especially when you rely on the service to stay connected. This is certainly not the service we aim to provide.
If the issue started after VoLTE was enabled, we recommend switching VoLTE off temporarily and setting your preferred mobile network mode to 3G. Once this is done, please restart your device and test making a call again. This will help determine whether the issue is related to the VoLTE service or the network connection on the device.
You can also try manually selecting the Cell C network under your network settings, then restart the device and test again. If the issue continues after these steps, we’ll assist with further troubleshooting.
We will also reach out to you via Direct Message to follow up on the matter and ensure that we work towards getting the issue resolved for you.
Regards,
Cell C | MMa
Best regards,
Cell C's reply31 Aug 2026, 19:16
Official
Dear Nadia Munsamy,
Thank you for getting in touch with us.
We sincerely apologise to hear about the poor calling experience you have been having. We understand how frustrating it can be when you’re unable to make calls properly, especially when you rely on the service to stay connected. This is certainly not the service we aim to provide.
If the issue started after VoLTE was enabled, we recommend switching VoLTE off temporarily and setting your preferred mobile network mode to 3G. Once this is done, please restart your device and test making a call again. This will help determine whether the issue is related to the VoLTE service or the network connection on the device.
You can also try manually selecting the Cell C network under your network settings, then restart the device and test again. If the issue continues after these steps, we’ll assist with further troubleshooting.
We will also reach out to you via Direct Message to follow up on the matter and ensure that we work towards getting the issue resolved for you.
Regards,
Cell C | MMa
Thank you for getting in touch with us.
We sincerely apologise to hear about the poor calling experience you have been having. We understand how frustrating it can be when you’re unable to make calls properly, especially when you rely on the service to stay connected. This is certainly not the service we aim to provide.
If the issue started after VoLTE was enabled, we recommend switching VoLTE off temporarily and setting your preferred mobile network mode to 3G. Once this is done, please restart your device and test making a call again. This will help determine whether the issue is related to the VoLTE service or the network connection on the device.
You can also try manually selecting the Cell C network under your network settings, then restart the device and test again. If the issue continues after these steps, we’ll assist with further troubleshooting.
We will also reach out to you via Direct Message to follow up on the matter and ensure that we work towards getting the issue resolved for you.
Regards,
Cell C | MMa
Best regards,