FIXED BILL FOR OVER 2 YEARS BUT NOV/DEC R2479

Item: Cell C
Rating: 2
Author: Catharina G

I HAD A CELL C CONTRACT FOR OVER 2 YEARS WITH A FIXED AMOUNT OF R189 THEN R199. ON 31 OCT THEY DEDUCT R2479.00. 3 NOV I LOGGED A COMPLAIN REF *** THEY TOLD ME WITHIN 48 WORKING HOURS THEY WILL CAME BACK TO ME. TODAY IS 1 DEC 2015 I PHONE 5 TIMES INCLUDING TODAY 1 DEC AND PLENTY EMAILS. STILL NOT FEEDBACK AND THEY DEDUCT 30 NOV R1079.73 AGAIN.

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Cell C's replyOfficial

01 Dec 2015, 12:07

Hello Re*****ber,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C's reply01 Dec 2015, 12:07

Official