Fix my ****** query

I am still waiting for this *********** company to solve my query since last week. Dear Valued Customer, on the 18/09/2019, there were delays on the Emergency Airtime service. This resulted in you being allocated more data than you required. We will be crediting you with R36 for the unused data. We apologise for the inconvenience. Cell C Stop sending SMS and fix the ****ing problem idiots