Fix my issue and stop being ****mers !!

I am ****ed off right now! I wrote a review and I was **** too and someone told me they will get back to me from cell c and they never did!! What life is this ? It’s a mockery to be honest . My data SIM card doesn’t work and I hope that means they won’t debit me this month cause I won’t have that!!! You guys are running a big company but can’t even practice customer service . I called customer service it’s been more than a week and I was promised a call back from the manager which I never received . I than sent a review here and someone said 24 hours and it’s been more than 3 days !! What mockery is this ???? I will not pay the money month end!! You guys didn’t explain it to me and now no1 is getting back to me this is the worst customer experience EVER!!! Someone direct me to the ceo of Cell c cause this is madness!!! And I will respect it again the lady I spoke too said my contract expired in feb and I was charged in March and again they want to charge me month end of April ? WhaaT? Never! The lady said the last payment will be month end of March and didn’t say anything about me paying month end of April !! Fix this someone or else I am taking this further ! I will not be ****med by Cell c