F'ING UP AGAIN

Item: Cell C
Rating: 1

WE GET A 1 MONTH WATSAPP BUNDLE I LOADED MY R12 WHATSAPP BUNDLE ON THE 21ST OCTOBER 2017 AND I JUST GOT A MESSAGE THAT MY WHATSAPP BUNDLE HAS DEPLETED, I WANT TO KNOW HOW THIS HAPPENED SORT THIS OUT BEFORE I LOOSE IT IM TIRED OF THIS ****

Helpful (0)

Replies (3)

Cell C's replyOfficial

31 Oct 2017, 08:52

Your WhatsApp bundle could have depleted quicker as the fair usage limit is no longer 1.2 GB, it has been amended to 600MB per month as from the 1 October.

We'll get one of our team members to contact you and provide clarity.

Regards

Cell C | PN

Best regards,

Cell C's reply31 Oct 2017, 08:52

Official

Your WhatsApp bundle could have depleted quicker as the fair usage limit is no longer 1.2 GB, it has been amended to 600MB per month as from the 1 October.

We'll get one of our team members to contact you and provide clarity.

Regards

Cell C | PN

Best regards,

's updateReviewer Update

31 Oct 2017, 15:59

no one has called me and if i may ask why was changed without us being informed??????? do you think this is fair to customers???????? how the hell do you expect us to top up every mid month??????????????????????????????????????????????????????????? this is just ****

's update31 Oct 2017, 15:59

Reviewer Update

Cell C's replyOfficial

01 Nov 2017, 08:49

Please be advised that the consultant could not get hold of you but he will keep trying.

SMSes were sent to customers notifying them of the changes. Please visit https://www.cellc.co.za/cellc/productchanges for more information.

Regards

Cell C | PN

Best regards,

Cell C's reply01 Nov 2017, 08:49

Official

Please be advised that the consultant could not get hold of you but he will keep trying.

SMSes were sent to customers notifying them of the changes. Please visit https://www.cellc.co.za/cellc/productchanges for more information.

Regards

Cell C | PN

Best regards,

F'ING UP AGAIN

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