CVdH
Caroline Van den Heever
1 reviews | Active since Apr 2025
23 Apr 2025, 15:00
Find a solution to this problem
For a while I had these pop up messages from cell c on my phone and it drains my battery tried everything they say but it still comes back want a solution because I'm getting tired of it I can't even use my phone😡
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Replies (1)
Cell C's replyOfficial
23 Apr 2025, 15:33Dear Caroline,
Thank you for sharing your concerns with us. We sincerely apologise for the inconvenience caused by the pop-up messages on your phone.
To help resolve the issue, please follow these steps:
1. Cancel Content Services: Dial 1331# on your phone to cancel any content services that may be linked to your number.2. Marketing Communications: We have cancelled marketing communications on our end. Please monitor your phone over the next 2–4 hours to see if the issue persists.
If you continue to experience difficulties after completing these steps, our team will reach out to you directly to provide further assistance and ensure that this matter is resolved promptly.
Kind regards,
Cell C | NZ
Thank you for sharing your concerns with us. We sincerely apologise for the inconvenience caused by the pop-up messages on your phone.
To help resolve the issue, please follow these steps:
1. Cancel Content Services: Dial 1331# on your phone to cancel any content services that may be linked to your number.2. Marketing Communications: We have cancelled marketing communications on our end. Please monitor your phone over the next 2–4 hours to see if the issue persists.
If you continue to experience difficulties after completing these steps, our team will reach out to you directly to provide further assistance and ensure that this matter is resolved promptly.
Kind regards,
Cell C | NZ
Best regards,
Cell C's reply23 Apr 2025, 15:33
Official
Dear Caroline,
Thank you for sharing your concerns with us. We sincerely apologise for the inconvenience caused by the pop-up messages on your phone.
To help resolve the issue, please follow these steps:
1. Cancel Content Services: Dial 1331# on your phone to cancel any content services that may be linked to your number.2. Marketing Communications: We have cancelled marketing communications on our end. Please monitor your phone over the next 2–4 hours to see if the issue persists.
If you continue to experience difficulties after completing these steps, our team will reach out to you directly to provide further assistance and ensure that this matter is resolved promptly.
Kind regards,
Cell C | NZ
Thank you for sharing your concerns with us. We sincerely apologise for the inconvenience caused by the pop-up messages on your phone.
To help resolve the issue, please follow these steps:
1. Cancel Content Services: Dial 1331# on your phone to cancel any content services that may be linked to your number.2. Marketing Communications: We have cancelled marketing communications on our end. Please monitor your phone over the next 2–4 hours to see if the issue persists.
If you continue to experience difficulties after completing these steps, our team will reach out to you directly to provide further assistance and ensure that this matter is resolved promptly.
Kind regards,
Cell C | NZ
Best regards,