Fibre?? What Fibre??

Dear Cell C.

Thank you. I ordered my Fibre to the home in the beginning of March. Knowing that there is no installation required and it is merely sending me the new codes and router I though it would be a seamless process. Thank you for proving me wrong. You are the pinnacle of the service industry in SA. It is now the 6th of April. And I still don’t have my Fibre. If I didn’t phone on the 4th of April, you prob wouldn’t have known that I am still waiting. And now. After all tickets and promises of a 48 hour turn around, you ask me to send a photo of the box on the wall to see what lights are actually on? ***. Please sort your s@&t out. Get my fibre up and running.