Fibre Upgrade no feedback
I have been sending mails and mails trying to upgrade my fibre line, and not receiving any feedback. I was helped on Monday quite fast, but the person assisting me has not been making a further effort to assist me after that. I have called a few times as well and was told that notes will be made for the person handling my ticket, but has not helped at all.
His mails didn't make sense and I have mailed back repeatedly to get feedback to no avail.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
27 May 2020, 10:47Good Morning C_S
Thank you for reaching out to us.
We have received your review regarding your C-Fibre Upgrade. We have made a follow up on your request and we have requested that you be contacted.
Kindly accept our sincere apologies.
^NZ
Thank you for reaching out to us.
We have received your review regarding your C-Fibre Upgrade. We have made a follow up on your request and we have requested that you be contacted.
Kindly accept our sincere apologies.
^NZ
Best regards,
Cell C's reply27 May 2020, 10:47
Official
Good Morning C_S
Thank you for reaching out to us.
We have received your review regarding your C-Fibre Upgrade. We have made a follow up on your request and we have requested that you be contacted.
Kindly accept our sincere apologies.
^NZ
Thank you for reaching out to us.
We have received your review regarding your C-Fibre Upgrade. We have made a follow up on your request and we have requested that you be contacted.
Kindly accept our sincere apologies.
^NZ
Best regards,
's updateReviewer Update
27 May 2020, 15:07Still no contact...
's update27 May 2020, 15:07
Reviewer Update
Still no contact...
's updateReviewer Update
27 May 2020, 16:43And still nothing and it's almost end of day. I have even made payment my own way because I am tired of waiting for a response. Now you have no reason not to help me, what is going on?
's update27 May 2020, 16:43
Reviewer Update
And still nothing and it's almost end of day. I have even made payment my own way because I am tired of waiting for a response. Now you have no reason not to help me, what is going on?