PR
Pravinash R
1 reviews | Active since Jul 2009
16 Jul 2020, 08:36
Fibre support office non responsive to calls and emails
Support office query not resolved. Fibre services not active, and after calling numerous times, including 10 emails to support, customers care and collections, still with no response or Fibre. Been without Fibre for 2 days already and no one can help.
Poor service and not what you expect from Cell C
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
16 Jul 2020, 09:22Hi Pravinash
Thank you for reaching out to us.
We are following up on your query and will contact you to assist resolve the matter.
^MM
Thank you for reaching out to us.
We are following up on your query and will contact you to assist resolve the matter.
^MM
Cell C's reply16 Jul 2020, 09:22
Official
Hi Pravinash
Thank you for reaching out to us.
We are following up on your query and will contact you to assist resolve the matter.
^MM
Thank you for reaching out to us.
We are following up on your query and will contact you to assist resolve the matter.
^MM
PR
Pravinash R's updateReviewer Update
16 Jul 2020, 13:01Hi, am I able to get feedback in regards to a resolution time.
Also will the service that I paid for the days that I did not receive get credit back to me.
Also will the service that I paid for the days that I did not receive get credit back to me.
PR
Pravinash R's update16 Jul 2020, 13:01
Reviewer Update
Hi, am I able to get feedback in regards to a resolution time.
Also will the service that I paid for the days that I did not receive get credit back to me.
Also will the service that I paid for the days that I did not receive get credit back to me.
PR
Pravinash R's updateReviewer Update
16 Jul 2020, 14:35Still waiting ????
PR
Pravinash R's update16 Jul 2020, 14:35
Reviewer Update
Still waiting ????
Cell C's replyOfficial
16 Jul 2020, 15:24Apologies for the delay, please note that the Fibre office has been closed for deep sanitisation and will be opening tomorrow.
We will keep you updated.
^MM
We will keep you updated.
^MM
Cell C's reply16 Jul 2020, 15:24
Official
Apologies for the delay, please note that the Fibre office has been closed for deep sanitisation and will be opening tomorrow.
We will keep you updated.
^MM
We will keep you updated.
^MM
PR
Pravinash R's updateReviewer Update
16 Jul 2020, 16:22Will I get reimbursed for the days that my service was not received but paid for.
PR
Pravinash R's update16 Jul 2020, 16:22
Reviewer Update
Will I get reimbursed for the days that my service was not received but paid for.