VV
Vimbai V
1 reviews | Active since Nov 2021
30 Nov 2021, 07:48
Fibre line down and no Action from Cell C- Day Number 5 today
We have been without internet since Thursday 24th November 2021. I have been calling Cell C Fibre Department everyday and all I get is that they will escalate the ticket with Vumatel.
I checked with Vumatel if they had any network problem in the area, and they said everything is working fine on their side.
Today (30th November), still no internet, I phoned again and I was told they can can only escalate this when the manager is in, the manager will be in after 10am. This means another day again with no internet.
We are a business and it means losing business for 5 days and all we get from Cell C is that we will escalate the matter
Can someone fix our Internet today.
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Replies (2)VV
Vimbai V's updateReviewer Update
30 Nov 2021, 09:09Just called Cell C again just now and spoke to Nkosinathi and he advised me that the Ticket has been marked complete. No technician from Vumatel / Cell C but the ticket is Closed.
What kind of service is this.
How do we run a business like this.
What kind of service is this.
How do we run a business like this.
VV
Vimbai V's update30 Nov 2021, 09:09
Reviewer Update
Just called Cell C again just now and spoke to Nkosinathi and he advised me that the Ticket has been marked complete. No technician from Vumatel / Cell C but the ticket is Closed.
What kind of service is this.
How do we run a business like this.
What kind of service is this.
How do we run a business like this.
VV
Vimbai V's updateReviewer Update
30 Nov 2021, 16:45Still no technician to fix our Internet. Another business day lost. Even after a discussion with Phindile who promised that the Manager -Jabulani Ntombela will call, still nothing.
VV
Vimbai V's update30 Nov 2021, 16:45
Reviewer Update
Still no technician to fix our Internet. Another business day lost. Even after a discussion with Phindile who promised that the Manager -Jabulani Ntombela will call, still nothing.