MB
Mehnaaz B
1 reviews | Active since Oct 2017
03 Jul 2020, 10:33
Fibre
Not impressed. I tried contacting cell c regarding my fibre outage for over 48 hours and I dont even have a call back. The service is terrible. I have made 2 phone calls and mails both to cell c and although cell c should contact vumatel I did so and recieved no help. Most definitely will not renew my contract when it is up for renewal This is a monthly occurence
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
03 Jul 2020, 10:39Good day Mehnaaz Bismilla
We will refer this matter to our Fibre support Team to investigate. Apologies for the unpleasant experience. Do expect our call soon.
^NT
We will refer this matter to our Fibre support Team to investigate. Apologies for the unpleasant experience. Do expect our call soon.
^NT
Cell C's reply03 Jul 2020, 10:39
Official
Good day Mehnaaz Bismilla
We will refer this matter to our Fibre support Team to investigate. Apologies for the unpleasant experience. Do expect our call soon.
^NT
We will refer this matter to our Fibre support Team to investigate. Apologies for the unpleasant experience. Do expect our call soon.
^NT
MB
Mehnaaz B's updateReviewer Update
03 Jul 2020, 17:37I waited the entire day for a call as said above
and no one has called.
and no one has called.
MB
Mehnaaz B's update03 Jul 2020, 17:37
Reviewer Update
I waited the entire day for a call as said above
and no one has called.
and no one has called.
MB
Mehnaaz B's updateReviewer Update
04 Jul 2020, 07:44Good day Cell C. Seems as if my query was not forwarded to anybody. I have tried calling but there is no option for support either. It's the 3rd day without fibre.
MB
Mehnaaz B's update04 Jul 2020, 07:44
Reviewer Update
Good day Cell C. Seems as if my query was not forwarded to anybody. I have tried calling but there is no option for support either. It's the 3rd day without fibre.