DO
Duncan O
1 reviews | Active since Jun 2017
21 Jun 2019, 08:21
Fibre Drop below 1mps
Since my instillation at night from around 17h00 i get down to to below 1mps upload and download. I would like to cancel my service agreement on the basis that you are not upholding your end of the deal. This is absolutely not acceptable. I moved over to you on recommendation that your fibre service is not like your cell service, yet iyts been horrible. 1
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Cell C's replyOfficial
21 Jun 2019, 09:07Good morning Duncan
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre department.
Do expect communication soon.
Regards
DA
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre department.
Do expect communication soon.
Regards
DA
Best regards,
Cell C's reply21 Jun 2019, 09:07
Official
Good morning Duncan
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre department.
Do expect communication soon.
Regards
DA
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre department.
Do expect communication soon.
Regards
DA
Best regards,