Fibre down, no answer from call centre
So I have to resort to this to contact Cell C. This is the second day that my fibre is down now, but your call centre doesn't answer. Yesterday evening I held on the line for 12 minutes, this morning 7, no answer. What is happening?!? Had my fibre with iConnect for more than a year, never had this, they transferred to C fibre earlier this year and this is my 3rd outage, absolutely horrible service
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Cell C's replyOfficial
09 Jun 2018, 09:58Good morning Krischke
We apologize for the poor service you have experienced and for the inconvenience caused.
One of our team members will liaise with C Fibre and provide feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Jun 2018, 09:58
Official
Good morning Krischke
We apologize for the poor service you have experienced and for the inconvenience caused.
One of our team members will liaise with C Fibre and provide feedback.
Regards
Cell C | PN
Best regards,