FETCH YOUR PHONE/FALSE ADVERTISING

Good Day,<br> <br> I would like cell c to fetch the phone that they delivered to my disabled mother because she has a cell c contract already and has been a loyal customer on cell no: ***,<br> She does not need another phone, my mother does not even know what is going on and her bank account has been debited already, debit orders will be cancelled and reversed until l cell c responds.<br> False advertising and selling is not allowed, my mother cannot operate the current phone she has and now you have delivered another phone.<br> The phone is not even user friendly for my mother, it is not an upgrade it is a new line. Disconnect it with immediate effect, cell c **** and said it is an upgrade, my mother is unemployed and on disability income but cell c gives her a phone and debits her account<br> I need her to remain with one phone until she is due for an upgrade ***)<br> I demand to have the call recording sent to me for the date that my vulnerable mother was given another contract because I need to stop this from happening again.<br> <br> For feedback contact me urgently as her daughter on ***<br> do not say you will speak to her because she is disabled hence cell c managed to trick her.